Simple, Clear and No Surprises
We keep the process straightforward so you always know what is coming next. Here is exactly how a job with us works, from your first call to the final tidy-up.
- Step 1
Your Enquiry
It starts with a call or a message. Tell us what is going on, whether that is a leak, a tired-looking roof or a building project you are planning. We will ask a few questions to understand what you need and arrange to come and see it.
- Step 2
A Proper Survey
We come out and take a real look, rather than guessing from the ground. For roofing that often means getting up to inspect the covering, the flashings and the condition underneath, so we understand the full picture before we quote.
- Step 3
A Clear Written Quote
You get a clear quote setting out what we recommend and what it will cost, with no hidden extras. If there is more than one sensible option, we will explain the differences so you can decide what is right for you. There is no obligation to go ahead.
- Step 4
Scheduling the Work
Once you are happy, we agree a date that suits you and plan the work around the weather so your roof is never left exposed. We will let you know what to expect while we are on site.
- Step 5
The Work Itself
Our team carries out the work to a high standard, using proper materials and taking care of the details that make a roof last. We protect your property, work safely and keep you updated as we go.
- Step 6
Sign-Off & Clean-Up
When the work is finished we go over it with you, clear up thoroughly and take all the old materials and waste away. Your home should be left clean and tidy, with nothing to show for our visit but the finished job.
Common Questions
Get in touch by phone or through the form and we will arrange to come and take a look at a time that suits you. For leaks and storm damage we always try to prioritise getting you booked in, as water getting in only causes more damage the longer it is left.
No. We will come out, assess the work and give you a clear, no-obligation quote free of charge. You are under no pressure to go ahead, and we would always rather you understood exactly what is involved before making a decision.
Some work can carry on in light rain, but stripping a roof or laying certain finishes needs dry conditions to be done properly and safely. We plan around the weather so your roof is never left exposed, and we will always put protection in place if conditions turn.
In many cases yes. Changing a flat roof to a pitched one can improve drainage, insulation and the look of a property, though it depends on the structure below and sometimes on planning. We are happy to look at your roof and talk through whether it is a sensible option for you.
It depends on the size and pitch of the roof, the materials you choose and the condition of what is underneath. Rather than quote a figure that may not reflect your roof, we will come out, measure up and give you an accurate written quote with no obligation.
We are based in Hornchurch and work across the surrounding area, including Upminster, Romford, Elm Park, Rainham, Emerson Park, Gidea Park, Brentwood and Grays. If you are nearby and not sure, just ask.
Ready to start?
Get in touch for your free, no-obligation quote and we will take it from there.